hdibrasil.com.br/conteudo-programatico-dst
O HDI Desktop Support Technician se concentra em processos e conceitos chave para melhorar as operações de suporte em campo, bem como o atendimento ao cliente e habilidades interpessoais que melhoram a experiência do cliente.
- HDI DST - Desktop Support Technician ( Download)
- 2018 Desktop Support Technician of the Year ( Download)
- HDI2016 Desktop Support Of The Year Award ( Download)
- HDI 2012 Desktop Support Technician Nominees ( Download)
- HDI Desktop Advanced Support Technician (HDI-DAST) Certification ( Download)
- Introductory Nugget: HDI Desktop Support DST HDI-DST ( Download)
- 2013 HDI Desktop Support Technician of the Year Award ( Download)
- Desktop Support: Improving the Face of IT ( Download)
- HDI Support Center Analyst Course Overview ( Download)
- Certificação HDI DAST - Desktop Advanced Support Technician ( Download)
- HDI: Desktop Support Manager ( Download)
- HDI Desktop Support Technician of the Year Award ( Download)
- 2013 HDI National Desktop Support Technician of the Year ( Download)
- Introductory Nugget: HDI Desktop Support SCA HDI-SCA ( Download)
- HDI Atlanta 2011 Desktop Support Technician of the Year Introduction Videos ( Download)